More and more unexpected calls cause critical problems and user complaints.

Telemarketing Calls

Often intrusive and unwanted, leading to user frustration.

Fraud Calls

Posing significant security risks and potential financial losses.

Malicious Calls

Intent to harm or deceive, leading to user complaints and potential legal issues.

User Complaints

Increase in dissatisfaction and frustration among users.

Security Risks

Potential for significant financial and personal data loss.

Legal Issues

Increased risk of litigation and regulatory scrutiny.

Service Features & Deployment Strategy

Features

Description & Benefit

Process

Blacklisting

Numbers identified as fraudulent are automatically added to a blacklist.
User receives alerts to exercise caution.

Detection: Identifying fraudulent numbers.
Blacklisting: Adding these numbers to the blacklist.
Notification: Sending alerts to recipients about blacklisted numbers.

Whitelisting

Allocation of service codes for trusted entities.
Users are assured of the call's authenticity.

Designation: Assigning service codes to government and authenticated enterprises.
Notification: Sending reminders to users indicating the call's authenticity.
Example: "Service Code-XXX is the official hotline for XXX Bank Limited."